Privacy Policy
Last updated: August 2026
1. Information We Collect
We collect information to provide better services to all our users. This includes basic information like your name, email address, and company details, as well as more complex data such as your usage patterns, preferences, and interactions with our platform.
- Personal Information: Information that identifies you as an individual, such as your name, email address, and phone number.
- Usage Data: Information about how you interact with our platform, including features used, time spent on the platform, and your preferences.
- Device Information: Data regarding the device and network you use to access our services.
2. How We Use Information
We use the information we collect from all of our services for the following purposes:
- To provide, maintain, and improve our platform and services.
- To process transactions and send related information, including confirmations and invoices.
- To communicate with you about products, services, offers, and events offered by Smart Sea Freight.
- To monitor and analyze trends, usage, and activities in connection with our platform.
- To detect, investigate, and prevent fraudulent transactions and other illegal activities.
3. Information Sharing and Disclosure
We do not share your personal information with companies, organizations, or individuals outside of Smart Sea Freight except in the following cases:
- With Your Consent: We will share personal information when we have your explicit consent to do so.
- For Legal Reasons: We will share personal information if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process, or enforceable governmental request.
- Service Providers: We may share your information with third-party vendors and service providers that perform services on our behalf.
4. Data Security
We work hard to protect our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold. We use industry-standard encryption, secure servers, and regular security audits to ensure your data remains safe.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. You can exercise these rights by contacting our support team.
6. Changes to This Policy
We may change this Privacy Policy from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including email notification of privacy policy changes).